Welcome to Stokley Properties

Residents’ FAQ

Below you’ll find frequently asked questions

Here's Where We Stand

Years in Property Management

Days to Lease (Average)

Units Under Management

Residents in Managed Properties

F.A.Q.

How do I apply for a rental property?

You can apply online through our secure system. Applications require:

Proof of income
Credit screening
Rental history

How much is the security deposit for your properties?

Most properties require a Security Deposit of $200 more than the rent with certain exceptions based on the property type. Information will be on the specific property listed for rent.
Deposits are returned within 21 days after move-out, with an itemized statement if deductions apply.

How do I schedule a showing?

We use a company called Rently for all of our showings. Rently is a self-showing option where you will get a code to a lockbox once you provide some basic information through their system. This is available 7 days per week from 7am-7pm.
We also can do personal showings but availability can be scarce and is dependent on our staff’s schedule.

What happens after I’m approved?

Once approved:

You’ll receive a lease agreement
Pay your deposit and first month’s rent
Schedule your move-in

How do I pay rent?

We offer convenient online payment options through your tenant portal. This allows you to:

Set up auto-pay
Track payment history

What if I need maintenance?

You can submit maintenance requests online 24/7 via your tenant portal. For emergencies, we provide urgent support through our emergency maintenance line. We work quickly to resolve issues and keep your home safe and comfortable.

Can I have pets in the rental?

Pet policies vary by property. Some homes are pet-friendly with:

Additional deposit
Monthly pet rent

**Check each listing for specific details.**

What are my responsibilities as a tenant?

Tenants are responsible for:

Paying rent on time
Keeping the property clean
Reporting maintenance issues promptly
Following lease terms

What happens when I move out?

Before move-out:

Schedule a pre-move-out walkthrough (optional but recommended)
Clean and return the property to its original condition (normal wear and tear being the exception).

After move-out, we provide a deposit disposition within 21 days, per California law.