3 Tips to Protect New Landlords from Bad Tenant Situations – Walnut Creek Rental Advice
by Stokley Properties | Apr 25, 2022 | Video | 0 comments
Tracy Bakewell is a full time on-site property manager. Tracy has worked with Stokley Properties since February 2016. Her current responsibilities include being the full-time, on-site property manager for the forty unit Santa Barbra apartment complex in Pleasant Hill.
In 2017 Tracy completed and earned her “Certified Residential Management Certificate” from the California Apartment Association.
Prior to coming on board with Stokley Properties, Tracy was employed for Bank of the West. For 15 years, she worked as a customer service representative in Bank of the West’s Insurance Department as well the Essex Credit Department .
Tracy has been a life time resident of Contra Costa County, has two adult children, and a beautiful granddaughter.
Director of Property Management
CA DRE #01975614
Blake is the Director of Property Management for Stokley Properties. In 2015, Blake earned his California Real Estate Salesperson License. Prior to his current position in the company, Blake worked as Maintenance Coordinator where he gained vital experience working with owners, tenants, and vendors.
Before joining the Stokley Properties team, Blake worked as an apprentice for a fast-growing electrical company in the East Bay. Additionally, he has held the maintenance supervisor position with the Pleasant Hill Baseball Association. Currently, Blake is furthering his education at Diablo Valley College.
At Stokley Properties, Inc., Blake brings his customer service, maintenance coordination, and technical skills to the Property Manager role. Blake is a member in good standing with the Contra Costa, California, and National Association of Realtors.
CA DRE #01849474
Jill is a full time real estate consultant with Stokley Properties, Inc.. She specializes in the area of property management.
In addition to holding a real estate license, Jill received her Bachelor of Arts Degree from San Diego State in 1988. She has been in the real estate industry for over two decades, working for such builders as Greenbriar Homes, California Pacific Homes, and Pacific Bay Homes.
Jill’s primary focus, in all of her business, is delivering to her clients the highest quality customer service.
Jill is a member in good standing with the National Association of Realtors as well as the California and Contra Costa Board of Realtors. Locally, Jill has served on the Board of Directors with the Contra Costa Real Estate in Motion (CCRIM) as its 2013 Secretary.
Sales / Business Development
CA DRE # 01271527
Michael Moore is a full time Real Estate Broker with a multifaceted real estate background. Since 1984 he has spent 15 years in title and escrow, 20 years in residential property sales and 3 years in new construction with an emphasis on sustainable design. This unique experience has proven to be invaluable to the clients he serves.
His achievements include successfully marketing and managing hundreds of residential real estate transactions. Michael also managed acquisitions for a commercial real estate developer specializing in sustainable design.
He currently serves as 2022 President of the Contra Costa Real Estate in Motion (CCRIM), the Contra Costa Association of Realtors marketing/networking group.
Michaels continuing education real estate designations include Senior Real Estate Specialist, Broker/Officer, earning a certificate from UC Davis in Green Building and Sustainable Design, LEED AP® from the Green Building Institute and the United States Green Building Council.
Michael serves the community as a Commissioner on the Pleasant Hill Civic Action Commission and is the Membership Chair of the Rotary Club of Pleasant Hill.
He currently resides in Pleasant Hill. Michael enjoys playing guitar, cooking, walking the dogs and most importantly, spending time with his family. A veteran, Michael served in E Co 51st Infantry and is a Charter Member of the Long Range Reconnaissance Association.
Michael is a member in good standing with the National, California and Contra Costa Association for Realtors.
Assistant Property Manager
Karen Alcaraz is a full time bilingual (Spanish & English) property manager assistant. Karen has worked with Stokley Properties since August 2019. Her current role is screening applicants for future tenancy, assisting with managing maintenance, running the company’s monthly reports, service requests and monitoring the incoming leads in Stokley´s website.
At the age of 17, She started working in the customer service field. Prior to joining Stokley Properties, She worked in a law firm from New York City and New Jersey for 3 years, she assisted the firm’s attorneys with mortgage modifications and refinancing loans for Hispanic people to save them from losing their homes. Karen also assisted for 2 years in the HR and administrative position in the customer service department from a Roofing marketing leads company from Chicago.
Karen went to college where she graduated from International relations in 2019 and completed her thesis in the Impact of the Islamic State in the Middle East and Europe. She is very committed to her work and is always willing to help other people; she understands our landlords and tenant´s needs and has the ability to solve problems in an effective and timely manner.
Karen is a member in good standing with “NARPM” – The National Association of Residential Property Managers.
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Vice President of Sales and Marketing
Cal DRE # 02108135
Loren is currently the Vice President of Sales and Marketing with Stokley Properties and has been a part of our team since August of 2019. In his relatively short time with us he has thrived and performed his job with excellence.
Prior to joining the Stokley Properties team, Loren worked in commercial construction and for multiple sales organizations.He is also an Eagle Scout and furthers his professional education by participating in leadership courses offered by companies such as Landmark Worldwide. The skills learned from being a part of these industries and organizations has helped him flourish in his current role and offer great customer service to his clients.
He is a member in good standing with the California Department of Real Estate.
Loren is also a member in good standing with NARPM, which is the National Association of Residential Property Managers.
Customer Service and Support
Laurie Clancey is an administrative support and accounting assistant at Stokley Properties, specializing in resident receivables and other client services and team support functions.
Laurie has over 25 years of experience as an office manager, as well as numerous aspects of the accounting and bookkeeping fields, working for a variety of companies throughout the Bay Area.
Born in San Francisco, Laurie was raised in Contra Costa County where she has become an active member of the local community. Laurie is married, and she and her husband enjoy international travel and have a son attending college.
Director of Finance
Miranda is Stokley Properties full time in house Director of Finance, specializing in the area of property management accounting and finance.
Previously working as Office Manager with the Pleasant Hill Chamber of Commerce, Miranda was instrumental with organizing and managing chamber events such as business mixers, grand openings and the biggest event of the year, The Art, Wine & Music Festival!
In 2018 Miranda, graduated from UCLA where she received an Bachelors of Arts degree in Anthropology. She graduated top in her class, Suma Kum Laude. As well as holding certifications in Financial Accounting Fundamentals and Mastering QuickBooks.
Miranda is continuing her education while studying for her California real estate salesperson license. Stokley Properties is a member in good standing with “NARPM” The National Association of Residential Property Managers.
Business Development / Sales
CA DRE # 01067176
Patty is the Business Development Manager for Stokley Properties.
In this role, she works with Real Estate Investors and Property Owners interested in professional leasing and property management services.
Patty has held her Real Estate License since 1990 and has always been an active Real Estate Investor. In addition to her Real Estate License, Patty holds a degree in Industrial Technology/Engineering from Cal Poly San Luis Obispo. She spent 25 years in the tech industry, working for IBM, Hewlett Packard, and numerous startup firms.
Patty enjoys golf, spinning (on a bike), and travel.
Patty is a member in good standing with Contra Costa , California and National Association of Realtors.
If you find yourself in an emergency situation please call 911 immediately.
For all issues regarding property maintenance requests please call us at:
(925) 658-1415 and we will address during normal business hours.
For emergency property needs 24/7 please call our maintenance team at:
(925) 658-1415 and a live operator will answer your call to help you.
Administration & Finance
CA DRE #01797049
Sheila is a real estate broker and owner of Stokley Properties, Inc.. Sheila has owned and managed properties for over 20 years. In 1995, Sheila received her BS Business Administration degree from John F. Kennedy University. In 2007, she earned her California Real Estate Salesperson license and, in 2014, Sheila earned her California Real Estate Broker license. Additionally, Sheila has completed her Property Management Certification “PMG” as issued by the California Association of Realtors.
After a 20 year career with Chevron, and concurrently managing the family’s real estate portfolio, Sheila left Chevron in 2004 to devote her full time efforts to Stokley Properties. Her primary focus is in office administration and finance, and resident and client services.
Sheila is a member in good standing with “NARPM”, the National Association of Residential Property Managers, where she sits on the Board of Directors for the Alameda/Contra Costa Chapters 2015-2017 as Treasurer.
Call or text us at (925) 658-1415 during business hours.
We guarantee that a team member will be on the other end to answer any questions you may have.
Project Manager / Business Development
CA DRE #00979509
John Millino is a real estate consultant with Stokley Properties, specializing in project management and business development.
John has worked full-time in the real estate industry for over 24 years. He obtained his California Real Estate license in 1988 and has extensive experience buying, marketing, selling, investing, and developing in the San Francisco Bay Area.
John has worked for large developers such as Centex Homes, Pulte Homes, and KB Home. Additionally, he has experience with smaller, local developers and marketing companies in the Bay Area. With over 1,000 closings and $500,000,000 in personal sales in his career, John knows the subtleties of the local rental markets and sub-markets. He will draw upon that knowledge (including marketing, staging, and even finding the proper feng shui) to maximize rental income for your property. John is a member in good standing with the Contra Costa, California, and National Association of Realtors.
CA DRE #02021557
Jennifer is a full time Property Manager for Stokley Properties. She recently earned her California Real Estate License in the fall of 2016. For the previous 2 years, she was our Maintenance Coordinator where she gained vital experience working with owners, tenants, and vendors. Jennifer addressed all incoming tenant maintenance requests, getting to the root of the problems, and trying to resolve as many situations as possible over the phone. She also coordinated large projects, working with Project Managers, Vendors, and Owners on estimates and all stages of the work thru to completion. This experience and expertise has strengthened her work as a Property Manager for Stokley Properties.
Jennifer earned her bachelor’s degree from Alfred University in New York. She is a member is good standing with Contra Costa, California, and National Association of Realtors.
Joe Stokley Jr.
Business Development & Operations
CA DRE #01119080
Joe is the principal broker and owner of Stokley Properties Inc.. Over the past 20 years, Joe has been active in real estate investments and property management.
Previously a Regional Vice President for a national real estate investment firm with holdings of over 2 billion dollars, Joe was responsible for sales and marketing of large commercial office buildings and retail shopping centers across the United States.
He has held a California Real Estate Salespersons license since 1988 and earned his California Real Estate Broker’s license as well as his Security Series 22 and 63 licenses. He has also earned the designation, California Certified Residential Manager “CCRM” from the California Apartment Association. Joe had the honor to receive the highest award given from the Chamber of Commerce “2016 City of Pleasant Hill’s Citizen of the Year.” Active in the community, Joe sits on the Pleasant Hill Chamber of Commerce’s Board of Directors where he served as its ” Chairman of the Board” in 2018. Professionally, between 2012 to present, Joe serves on the Board of Directors with the Contra Costa Real Estate in Motion ( CCRIM ) where he will hold the position of its 2019 President. Currently he is serving on the Alameda/Contra Costa Board of Directors with the National Association of Residential Property Managers (NARPM) where he served as its 2017 President. Joe has attended both Diablo Valley College and Sacramento State University where he received his Associate Arts and Business Degree. He is a member in good standing with the Contra Costa, California, and the National Association of Realtors.
Assistant Property Manager
Norma Alemán is a full time Property Manager Assistant with Stokley Properties and has been a part of our team since October 2020. Norma is bilingual (Spanish and English). During her relatively short time working at Stokley Properties, she has gained vital experience screening applicants, trying to resolve tenants concerns over the phone, assisting with the incoming leads, and assisting the property manager’s daily activities.
Before joining Stokley Property company, Norma worked in the marketing field managing, coordinating and executing Public Relations, Social Media and Marketing strategies for a wide portfolio of global clients such as Amazon, Marriott International, Airbus, Enterprise, GMCVB, among others.
Norma graduated from Marketing at Tecnológico de Monterrey. She is learning her third language: Dutch and she enjoys traveling, dancing and baking.
Stokley Properties is a member in good standing with “NARPM” The National Association of Residential Property Managers.
Joseph Stokley III
Assistant Property Manager
Joseph is a full time Assistant Property Manager with Stokley Properties, Inc. His current role is screening applicants for future tenancy, assisting with managing maintenance items, running the companies monthly reports, service requests and monitoring incoming leads through the Stokley Properties website.
Joseph has held the position of Assistant Property Manager since June of 2020. Prior to coming on board with the company, Joseph was a full time college student attending Chico State University where he recently graduated holding a Bachelor’s of Science degree in Business Administration, as well as a minor in Small Business Management and Entrepreneurship.
Joseph is continuing his education while studying for his California Real Estate Salespersons Licenses. Stokley Properties is a member in good standing with “NARPM” The National Association of Residential Property Managers.
Business Development and Sales
CA DRE #01170944
Kelly Millino is a real estate consultant with Stokley Properties, specializing in business development and sales.
Kelly graduated from Stanford University, earning her Bachelor of the Arts Degree with a double major in Psychology and American Studies. Kelly obtained her California Real Estate license in 1993 and has extensive experience in marketing, selling, and investing in the San Francisco Bay Area.
Kelly has worked for large new home developers such as Ponderosa Homes, Centex Homes, Richmond American Homes and most recently City Ventures Homebuilding. She also has experience with smaller, local developers and marketing companies in the Bay Area.
With over 340 closings and $250,000,000 in sales in just the last 5 years, Kelly knows the subtleties of the local real estate markets – she will draw upon that knowledge to maximize rental income for your property and assist in adding to your investment property portfolio as a buyers’ agent specializing in new construction purchases.
Kelly enjoys fitness classes, running and golf, as well as traveling with her husband and walking her dogs Katie and Jazzy.
Kelly is a member in good standing with the California Department of Real Estate as well as NARPM , which is the National Association of Residential Property Managers.
Assistant Property Manager
– Languages – Bilingual (Spanish and English)
– Currently learning Japanese
– Previous work activity:
– Working as general physician in inpatient and outpatient settings.
– Being in charge of a rural clinic.
– Medical Over The Phone and Video Remote Interpreter.
– Graduated as Bachelor of Medicine, and Bachelor of Surgery from Universidad Juarez del Estado de Durango.
Hobbies: Drawing, reading, cleaning.
– Current activities: Screening applicants, answering tenant concerns over the phone, assisting the property manager, following up on inquiries.